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Board » Technical Support » Waiting for weather to download

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Posted by
NZL_SloopJohnB


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2008-01-28 00:29:39
2014-11-11 07:31:42 - Waiting for weather to download
Half way thru Leg 1 I could not download the weather on my laptop thru the wireless network at home, ok at work on the wireless network there.

Works ok using the Sansumg phone as a hotspot using the home wireless network for the Samsung.

The home wireless network is ok when using an Ipad.

Brought new wireless router,nothing has changed still no weather.

I am running Windows 8.1 and using SOL Client Classic, have tried beta but might have used the wrong code, can anyone advise the alternative clients.

Thanks for the help.

NZ_SloopJohnB
Posted by
kroppyer


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2010-02-05 15:25:55
2014-11-11 10:44:50 - Re: Waiting for weather to download
Sounds a bit like this problem.

Can you load this page. It is today's 1030 Wx from SWR Leg 1, it should give you a lot of numbers.

If that works fine, make sure it says sailonline.org (not 144.76.111.8) in your address bar when you have the problem. It should work with 144.76.111.8 as well, but you might need to clear you browser's caches for that and it's generally better to use sailonline.org anyway.
Posted by
NZL_Bobis


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2011-11-05 01:56:59
2014-11-15 04:55:10 - Re: Waiting for weather to download
Hi,
I'm also having problems with the waiting for weather to download message.
I'm not sure if it's actually a weather file issue as I can see from the network trace that I'm getting an invalid token error from the following url:
http://node1.sailonline.org/webclient/ auth_raceinfo_756.xml?token=f084817fdc02061705a3929631975962

So it looks like the site is trying to read the raceinfo xml but won't validate my token.

Thanks,
Bobis
_________
edited to put a break in the url so that it doesn't make the column overlap

--- Last Edited by RainbowChaser at 2014-11-15 18:19:11 ---
Posted by
NZL_Swift


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2008-11-01 07:39:17
2014-11-19 09:18:28 - Re: Waiting for weather to download
I Still have this problem. Have tried the suggestions from the other thread that i posted on but nothing works..
Posted by
NZL_SloopJohnB


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2008-01-28 00:29:39
2014-11-19 11:32:35 - Re: Waiting for weather to download
Nothing has worked, still connecting thru phone.
Posted by
kroppyer


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2010-02-05 15:25:55
2014-11-19 13:15:00 - Re: Waiting for weather to download
We are very sorry that you are experiencing problems.

I don't have a clue on what the problem could be. It's curious that you are all located in New Zealand...

Bobis, can you send us the full network trace? (If it's via chrome's developers tool, right click and choose "Save as HAR with content"). Send it to our admin@ address please, it's not a good idea to place your token information online :)

SloopJohnB, how do you connect via your phone, using puffin? Maybe the new android app? I believe puffin uses a proxy, and the android client doesn't (I assume), so that might give some more insight in the problem.

It the problem restricted to one single PC (did you try others)? Or is the problem maybe restricted to a single provider?

If you know how to, try using a proxy or even vpn connection.

I'm shooting in the dark now, I hope we hit something. I might as well suggest that you clear your cookies and caches, check that everything (browser, flash) is up to date.

If anyone has more information (including "I'm in NZL and it works just fine for me"), let us know please.
Posted by
NZL_Swift


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2008-11-01 07:39:17
2014-11-20 08:40:44 - Re: Waiting for weather to download
I clicked On the help tab on the right hand side while waiting for weather is showing and only about half of the links worked the others come up with the 404 error. If that helps any. I will also try on another computer at home and see if that works. My isp is "Spark" it could be a problem with them. Maybe others having the problem are with them aswell??
Posted by
kroppyer


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2010-02-05 15:25:55
2014-11-20 08:43:53 - Re: Waiting for weather to download
Thank you.

Which of the links on the help-tab don't work?

--- Last Edited by kroppyer at 2014-11-20 08:48:50 ---
Posted by
NZL_Swift


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2008-11-01 07:39:17
2014-11-20 09:43:49 - Re: Waiting for weather to download
Hi the sailing manual,SYC ranking And quick help are the only ones that work. I tried on other computer and had the same result. I then tried using my phone as a hotspot and page loaded up as Johnsloop did also. Yay a result. Im no computer genius but do you know what the difference between the two ways could be. My phone is a different provider to my broardband weather that has anything to do with is.
Cheers for your help so far hopefully we can get to the bottom of this.

Rohan
Posted by
NZL_SloopJohnB


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Registered at
2008-01-28 00:29:39
2014-11-20 10:27:00 - Re: Waiting for weather to download
Hi kroppyer I use the phone as a wifi hotspot.
The weather loads ok when at work using another network via ethernet connection.

Replaced wireless router last weekend but still the same "weather loading".

My isp is Spark same as Swift.

--- Last Edited by NZL_SloopJohnB at 2014-11-20 10:27:52 ---

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