Facebook

Login

Support Sailonline

If you haven't already - join the SAILONLINE YACHT CLUB!

Please also consider making a donation - all amounts are greatly appreciated!

Board » Technical Support » Poor responses from the server?

Posted by
Jawz


Users avatar

Posts
154
Registered at
2009-07-21 09:51:19
2012-01-03 05:06:32 - Poor responses from the server?
Hi guys!!

Anyone else having a problem getting a response from the server. My access is poor and it only happens when in the SOL site. Getting into the home page is OK but thereafter the responses are slow if at all. Add to this the fact that when I do get in I have to upload my commands a number of times before the server responds with the action.

This is the error I get when trying to get into the race page.

"Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data"

Regards
George
Posted by
Jeroen


Users avatar

Posts
245
Registered at
2007-08-15 09:17:47
2012-01-04 09:13:56 - Re: Poor responses from the server?
Hi George,

I have no problems at my end atm, and had a good look at the server logs, nothing strange there either. I will keep a close watch on perf and response times.

Did you have this with a specific race or more then one?

Jeroen
I am a ex-admin of SOL who joins in from time to time.
Posted by
Jawz


Users avatar

Posts
154
Registered at
2009-07-21 09:51:19
2012-01-05 08:22:48 - Re: Poor responses from the server?
Hi Jeroen!!

I only noticed it during leg 2. I'm off to Harare in Zimbabwe on Sunday and will be able to check the response from the service provider from there as a cross check. If it is good then when I get back I will purchase a second data modem and sim card from the opposition. Brother, boat Henrys, down in the Cape says that Vodacom data service in Velddrif is better than MTN. So we shall see.

To be honest. Only when I get back from Zimbabwe will I be able to sail short and fast races and it is then that I will require my uploads to be 100% responsive, one of the secrets to my short race good results is "pinching" plus a few other full time adjustments tricks!!!

Lastly. Jeroen, Im going to see if I can download a different web browser when in Zim to see if it is Google Chrome giving me the problems.

Thanks for the response.

George
Posted by
AGage


Users avatar

Posts
411
Registered at
2008-12-27 10:31:57
2012-01-10 04:24:35 - Re: Poor responses from the server?
Have things improved for you Jawz?

I would doubt it is Chrome slowing things down, indeed I prefer Chrome especially for SOLing precisely because it is faster (and automatically updates Flash for you)

I also used a 3G modem for many months and usually had no problems speed-wise, but certainly there were times when it would switch away from a 3G network to HSDPA or HSUPA. The former still provides fast downloads, but the later can be a bit slower.
HSDPA = High Speed Download Packet Access
HSUPA = High Speed Upload Packet Access

I could see in my modem software which type of network it was currently connected to. Another situation that can slow things down is if it is 'jumping' between network types quite frequently.

Also it is possible you have a dodgy SIM card. Your provider should replace it free of charge - or possibly the modem is faulty, which they should also replace for free if indeed this is that is the case.

Was (is?) it only SOL you notice speed drops with, or other websites to (like the VOR live stream and the like, not Google)

Also, if you could be more specific about what you mean by 'response from the server' it would be helpful. Did the client or wx take longer to download? Commands you sent take longer to turn up in the client? DC list refreshes? etc
Perhaps uneven time intervals between boat updates - some taking the usual 15 seconds while others may take longer?
I help develop the client interface for the best online ocean racing sim there is... __/)/)_/)__
Posted by
Jawz


Users avatar

Posts
154
Registered at
2009-07-21 09:51:19
2012-01-11 10:17:51 - Re: Poor responses from the server?
Hi Aaron!!

Sorry for the late post, I am up in Harare, Zimbabwe and work got in the way! To answer your queries now would be too soon because I want to check things out when I'm back home in SA.

What I can say is that I have loaded Firefox and all my symptoms appear to have gone. This will be proven when Leg 3 of the World race starts on Saturday and I will check to see if I'm ok from my temporary office during weekdays because weekends are dodgy with poor network coverage at "home". What I was experiencing, only on SOL,and it appears only with Chrome, was
1) a difficulty in getting into the various pages from the home page
2) a difficulty in loading the race page. Sometimes I get the map, then not. Sometimes I get no weather. Sometimes no boat info
3) when eventually I manage to load the race page then my commands had to be entered a few times before being accepted by the sol server.
4) comments on race page chat would not be uploaded

As I said, I will do a comparison between browsers when I get home so we will take up the challenge again in two months time!

Thanks

George

Please login to post a reply.

Races

Next Race: 00d 00h 00m

Current Races:

Sinbad by Balloon 2025 - Carnarvon to Dondra


From here, our home in Bharatavarṣa is now north west of us – said Sinbad to his fellow balloonists. Perhaps we can ride the wind first further north, and then catch the winds that every year bring the rain, perhaps not. It’s 2600nm and we could be aloft awhile, so, Master el-Quarters, victuals only, no sandbags, provisioning the giant hamper. It will be not a picnic!
Race #1886
INFOby brainaid.de
SOL Balloon PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking: SYC - SBB
Race starts: Oct 15th 11:00 Registration will open soon
▶ Flash
GO TO RACE

Alicante TIMED Race 2025

Welcome to beautiful Alicante on Spain’s Costa Blanca. Dine on some local tapas and paella before racing your America’s Cup foiling winged-sail AC72 catamaran on this 208nm race out to and around Isla de Formentera returning to Alicante after rounding the mark at Cap de la Nau. There should be some very fast times! This is a TIMEDrace so you may RE-REGISTER HEREto try again after finishing a run. You will have 13 days and 11 hours to test your skill and decision making after the race opens.
Race #1958
INFOby brainaid.de
AC72v2 Particulars
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking:
TRQ4 - TRCH - SUPSOL - SYC
RACE CLOSE: Saturday,
25 October at 23:00 UTC
Race starts: Oct 12th 12:00 Registration will open soon
▶ Flash
GO TO RACE

Marion Island to Fernando de Noronha 2025

The adventure continues as we launch the next to last leg of the RWW series. This leg takes us from Marion Island to Fernando de Noronha, an island in the world heritage archipelago with the same name, 220 nm off the coast of Brazil. This race doubles up as #7 of RWW and #10 of OCCH. A 4400 nm journey of endurance, strategy and pure adrenaline. The RWW series is as whole, part of the 2025 ocean championship. Get ready for this exhilarating challenge as we set sail on the third to last leg of the 2025 Ocean Championship Series! This leg will be raced aboard the Judel Vrolijk 62, pushing sailors to their limits as they navigate the open ocean. Do you have what it takes to conquer the Southern Atlantic? Join us and put your skills to the ultimate test!
PRIZE: SMPF
Race #1955
INFO by brainaid.de
JV 62 PARTICULARS    
WX Updates:
0430 / 1030 / 1630 / 2230    
Ranking: OCQ4 - RWW - OCCH - SUPSOL - SYC
Race starts: Oct 06th 11:00 Registration Open!
▶ Flash
GO TO RACE

Camel or Balloon - Khartoum to N'Djamena


As there is a lull in the calendar, your PRO has decided to risk an experiment – a balloon race over land, using a workaround to eliminate the recognition of water/land transitions. If it fails, the server may crash, and we abandon PDQ, hopefully after leg 7 of the ABS race to Suez has been decided, and before the start of the 1st OCC of Q4. Camel or Balloon – c 1000 nm from a field on the north bank of the Blue Nile at Khartoum to a field on the north bank of the Chari River at N'Djamena!
Race #1956
INFOby brainaid.de
SOL Balloon PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking: none
Race starts: Sep 28th 09:00 Registration Closed
▶ Flash
GO TO RACE

Go to race archive

SYC Ranking

  1. Sailonline Yacht Club Member vida
  2. Sailonline Yacht Club Member WRmirekd
  3. Sailonline Yacht Club Member KaSToR
  4. Sailonline Yacht Club Member CriticalHippo
  5. Sailonline Yacht Club Member rafa
  6. Sailonline Yacht Club Member Kipper1258
  7. Sailonline Yacht Club Member CollegeFund
  8. Sailonline Yacht Club Member BRENTGRAY
  9. Sailonline Yacht Club Member Sax747
  10. Sailonline Yacht Club Member Panpyc

View full list

Series

Mobile Client

SYC members have the benefit of access to our mobile/lightweight web client!

The mobile client