Facebook

Login

Support Sailonline

If you haven't already - join the SAILONLINE YACHT CLUB!

Please also consider making a donation - all amounts are greatly appreciated!

Board » Technical Support » AL53_SSIta - cannot access SOL Forums - Help Please.

Posted by
RainbowChaser


Users avatar

Posts
2656
Registered at
2009-06-14 09:44:50
2012-10-01 17:16:05 - AL53_SSIta - cannot access SOL Forums - Help Please.
hmm and Jeroen - the following is an exchange of messages in Chiloe SailTalk Chatroom. I cannot find a reason why AL53 SSIta cannot post in the Forum so I said I would post a thread here.

Help please.

QUOTE
AL53 SSIta 30 September 17:10 A.R. Good evening, I ask for help regularly logged in with Crome or IE I regularly receive erore when I try to login into the Forum. Do you have any special settings to tell me?? Thank you. ALBERTO M.

RainbowChaser 7:59 AL53 - just saw your comment - what is the error you get? Once logged in you should be fine to post in Forums etc...

AL53 SSIta 10:56 Thanks for the 'attention! NO .. unfortunately after clicking "forum" the program returns an error (undefined): The server returned an error. If this problem persists please contact the administrators. I can access

AL53 SSIta 10:58 signed in, but so ;I can not write or interact!!Credo ci sia un eroore di collegamento con il database !!!! grazie

RainbowChaser 17:9 AL53 - try this url: http://www.sailonline.org/board/ what happens then?
RainbowChaser 17:10 I have checked the database and you have full user "chat" rights.. I can't see a problem. BUT.. I don't have full server access... I will post this as a question in teh tech forum as yuo appear not to be able to!
UNQUOTE

Hope you can figure out why there's a snag here!

Thanks.
Posted by
Jeroen


Users avatar

Posts
245
Registered at
2007-08-15 09:17:47
2012-10-01 19:10:08 - Re: AL53_SSIta - cannot access SOL Forums - Help Please.
Hi AL53 SSIta

What happens when you use a different browser, do you have the same problem?
It looks like you use Chrome and IE.
Did you try to sign out and back in again when this problem occurs?

What connection do you use, broadband or mobile access.

Hope this helps a bit, so far questions only ;)
I am a ex-admin of SOL who joins in from time to time.
Posted by
Dana1


Users avatar

Posts
23
Registered at
2012-09-26 17:33:43
2012-10-02 15:44:02 - Re: AL53_SSIta - cannot access SOL Forums - Help Please.
I have a similar, but different problem. I can't log onto SOL regularly.

Just before I could not log on to SOL on my normal laptop using IE. Tried it on a different laptop and it worked. Now tried on my regular laptop again using Chrome instead of IE and it worked.
Posted by
RainbowChaser


Users avatar

Posts
2656
Registered at
2009-06-14 09:44:50
2012-10-03 15:06:47 - Re: AL53_SSIta - cannot access SOL Forums - Help Please.
RESOLUTION OF AL53's problem by hmm:

QUOTE
Hello all, together with Alberto's help I was able to fix this problem.

If you're interested in the technical reason then here is the explanation but if not, you're just fine knowing that thank's to Alberto I was able to fix this.


The cause seemed to be that the sphene module (third party library we use for forum) keeps track of the last visit for the user to each forum and for some reason for AL53 SSita this was stored two times in the SYC-forum.

UNQUOTE
Posted by
RainbowChaser


Users avatar

Posts
2656
Registered at
2009-06-14 09:44:50
2012-10-03 15:09:56 - Re: AL53_SSIta - cannot access SOL Forums - Help Please.
Dana1 - sorry can't explain your problem at all. I do know that some SOLers empty their browser cache very regularly but whether that is preference or necessity I don't know. If you have a slow ISP/connection that can cause hiccups, but usually only at the race-screen loading stage.

Some SOLers swear by Chrome, others by IE or FF... personally, I use Chrome as I think it loads quicker but... again it seems to be a preference thing.

:-)
Posted by
A2


Users avatar

Posts
347
Registered at
2009-10-26 00:39:42
2012-10-03 21:27:15 - Re: AL53_SSIta - cannot access SOL Forums - Help Please.
Log out

Remove all SOL cookies

Log back In
None so blind
Posted by
Dana1


Users avatar

Posts
23
Registered at
2012-09-26 17:33:43
2012-10-05 16:00:44 - Re: AL53_SSIta - cannot access SOL Forums - Help Please.
Hi,

The idea of removing all SOL cookies would probably work given the fact that IE worked on an other computer. However, I guess I'm not able to find all the SOL cookies, as it still does not work. But, no worries. I will stick to Chrome.

Please login to post a reply.

Races

Next Race: 00d 00h 00m

Current Races:

Red Eye - Myth of Malham 2025

In 1947, Hugh McLean & Sons of Gourock, Scotland built a radical racing yacht for John Illingworth, soon-to-be Commodore of the RORC, to a design by Laurent Giles. With a masthead rig, giving her ‘free’ sail area per the rules of the time, and short overhangs reducing pitching, Myth of Malham went on to win The Fastnet that year and again in 1949, and to compete in numerous Admiral's Cups. In 1958, in honour of the yacht, the Myth of Malham race was conceived - a mini-Fastnet to the first lighthouse on a rock west of Cowes, Eddystone, rather than the second, to be held in non-Fastnet years. IRL this year it has been raced already, but this stops us not from “Red Eye” racing its online 230nm in Fareast 31Rs, leaving how to deal with the Isle of Wight open to your own discretion.
Race #1847
INFOby brainaid.de
Fareast 31R PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking: SYC - RED
Race starts: Aug 25th 12:00 Registration Open!
▶ Flash
GO TO RACE

Africa by Sea 2025 - Maputo to Mogadishu


The fifth leg of our exploration of Africa By Sea takes us north along the length of the Continent’s succulent sub-tropical and tropical Indian Ocean coast. Much fought over by traders and colonists both well-before and after a Portuguese expedition under the command of Vasco da Gama first sailed there from Europe back in the 16th century, it is yet to be properly explored as a yachting destination. With plenty of islands off- and inshore, small and very large, there is much to interrupt your 1900nm voyage and visit in your Swan 65, from Maputo to Mogadishu! Race #1858
INFOby brainaid.de
Swan 65 PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking: SYC - ABS
Race starts: Aug 20th 17:00 Registration Open!
▶ Flash
GO TO RACE

Go to race archive

SYC Ranking

  1. Sailonline Yacht Club Member vida
  2. Sailonline Yacht Club Member WRmirekd
  3. Sailonline Yacht Club Member CriticalHippo
  4. Sailonline Yacht Club Member rafa
  5. Sailonline Yacht Club Member KaSToR
  6. Sailonline Yacht Club Member Kipper1258
  7. Sailonline Yacht Club Member Sax747
  8. Sailonline Yacht Club Member BRENTGRAY
  9. Sailonline Yacht Club Member FreyjaUSA
  10. Sailonline Yacht Club Member CollegeFund

View full list

Series

Mobile Client

SYC members have the benefit of access to our mobile/lightweight web client!

The mobile client