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Board » Technical Support » Problems with mobile access

Posted by
StuArt


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118
Registered at
2008-11-15 22:03:54
2010-09-20 10:51:16 - Problems with mobile access
Hi Solists,

I am sitting in the nowhere trying to get access to my caribbian boat, that is drifting somewhere south of Hispaniola (?). The problem: although I have a good connection to the net ( around 1.5Mbit) the game is not working: when opening the screen, I see the blue Screen that turns very quick into the white screen and I see the notice: "waiting for weather download". There it stays. There is no map, no boats, nothing :-( just the normal buttons, ads etc. The boat list is empty, although no access to the chat etc.
The funny thing: at the same spot I had full access to SOL with a different mobile internet provider.
Is there anything in SOL that can be stopped by a provider (like for example Skype)?

regards

Stu /Berth

--- Last Edited by StuArt at 2010-09-20 10:53:34 ---
Posted by
kalle


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413
Registered at
2007-06-01 09:58:04
2010-09-20 10:53:07 - Re: Problems with mobile access
Some of our maps and weather files are quite large, how fast is your mobile internet? If its slow it could take some time to download the map and weather (sometimes up to 3-4MB in size)...
Posted by
Tazumaki


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46
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2009-08-10 15:21:39
2010-09-20 12:32:19 - Re: Problems with mobile access
I had the same Problem on my Home DSL (with a few seconds for 3-4 MB) sometimes, specially after putting the Computer to powersafe mode instead of shutting him down.

Most of the Times a simple Reload worked, if not, restarting the Browser did it. Maybe clearing the Cache would have done too.
Posted by
captjack1942


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239
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2008-01-18 03:24:03
2010-09-20 19:21:48 - Re: Problems with mobile access
Trying to live with slow connections the last week or so, I've found that when internet connection drops below 200 kbps the client loads very slowly (if at all). And when speeds drop to below 100kbps forget about it. If you're lucky you may either weather or map, seldom both. And it could take 8~15 min to load.

Only solution I've found for slow connections is to use the mobile client. I had to do that to get off the rocks in the rum race last night.

Maybe someone smarter than me about IP stuff could come up with a solution for dialup speed connections. Would HTML5 load faster than Flash?
Posted by
StuArt


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118
Registered at
2008-11-15 22:03:54
2010-09-21 19:15:24 - Re: Problems with mobile access
thanks, Kalle. That might be the case. I had nominal 56 kbit. So I tried again and again and after 1.5 hours Firefoy simply stepped out.
the mobile client is not running on a netbook, no? ;-))

regards

Stu
Posted by
captjack1942


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239
Registered at
2008-01-18 03:24:03
2010-09-22 02:54:41 - Re: Problems with mobile access
Stu,
Flash should run in XP, as well as Vista and Win7. You may have to go through SUDO hell to get it plugged into some linux distros. If you're throwing money at Steve Jobs you're out of luck unless you can run a virtual windows system on your mobile device.

:-)
Posted by
StuArt


Users avatar

Posts
118
Registered at
2008-11-15 22:03:54
2010-09-23 21:00:48 - Re: Problems with mobile access
Thanks Jack, I am running XP and Fedora on the netbook (and Mac Leopard at home ;-) ). The mobile connection works on both (I even had Ubuntu Netbook edition with a good result).
I tried yesterday another provider at the same spot - almost WiFi - speed, no problem with SOL - except the little screen :))
So it definitly is the connection speed. Under 100 kbit/s is nothing happening.

cheers

Stu/Berth

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