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Board » Technical Support » New issue, this time on my iMac

Posted by
Pierre


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2009-06-27 15:48:03
2011-07-22 20:46:47 - New issue, this time on my iMac
I've updated the browser to the latest version which Apple just released. (Safari 5.1 (6534.50))

The new issue is that the cursor disappears when over the SOL window. I can see the cursor cross move on the map but the cursor is invisible over buttons and the weather bar.

I have to click outside the window in Finder to get a visible cursor for aiming in the SOL window.

This could be a Java bug or Flash issue.

BTW on the subject of Flash; Apple are going to "kill" Flash by stopping support of it in the OS. How will this affect SOL? And will I be able to sail in the future if I upgrade to OSX Lion?

/Pierre, boat: chksix
Posted by
Pierre


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2011-07-26 18:21:50 - Re: New issue, this time on my iMac
Some extra info if it helps the fault finding...

The cursor goes invisible as soon as it enters the browser window of SOL. I get the map cross as soon as I'm hovering above the map. Hovering over a button or outside of the map window doesn't bring the cursor back.
The only way I've just found is by accidentally passing over the ad at the bottom of the page. Then it switches to the hand symbol.
Posted by
RainbowChaser


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2009-06-14 09:44:50
2011-07-27 13:47:37 - Re: New issue, this time on my iMac
Hi chksix - I have brought this thread to the attention of the Development Dudes.. hopefully one will be able to help!

:-)
Posted by
kalle


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2011-07-27 14:01:46 - Re: New issue, this time on my iMac
Not sure about the cursor thing - sounds like a flash bug. Apple is not going to kill flash - they're just not going to ship it by default with Safari.

You could also try Chrome - it ships with its own flash version embedded!
Posted by
ita10267


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2011-07-27 14:27:25 - Re: New issue, this time on my iMac
using Safari here, last version, no sign of this bug.
Posted by
Pierre


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2011-07-27 15:32:50 - Re: New issue, this time on my iMac
ITA You are running Lion now right?

Good to hear that Flash won't be blocked in the OS :)
I'll check for an update again more often.

If there's an improvement I'll post here to help others if they run into similar issues.
Posted by
ita10267


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2011-07-27 19:21:43 - Re: New issue, this time on my iMac
yes, but I did not experience any issues with Snow Leopard either.
Posted by
Pierre


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2011-07-28 07:59:36 - Re: New issue, this time on my iMac
Ok,
An extension update arrived this morning so I'll go to the SOL race again and check if it helped.

Edit: Nope still the same cursor behaviour.
My version of Flash: Shockwave Flash 10.2 r152

--- Last Edited by Pierre at 2011-07-28 08:04:24 ---
Posted by
Jeroen


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2011-08-24 07:46:35 - Re: New issue, this time on my iMac
I have the same problem with the cursor in Lion.

It seems there is a problem with flash causing the custom cursor (crosshairs) to not display correctly. In my case the its a case of focus. Inside the sol window its okay. Outside it has problems jumping back. This issue also pops up when in the steer tabs.

Official bug list from Adobe.
" Flash Player
Flash Player may cause higher CPU activity when playing a YouTube video. Possibly related to disabled hardware acceleration.
The Flash Player settings dialog does not respond to mouse clicks.
Custom native mouse cursors are not animating properly on Mac 10.7."

We will just have to wait for a fix for this I'm afraid.

*update: Chrome handles the display of the cursor correctly, this might be a solution for the cursor until Adobe finds a fix for Safari.

--- Last Edited by Jeroen Tiel at 2011-08-24 11:41:52 ---
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